Skip to main content

COVID-19 Client Resource Guide and required meeting information


Check this page frequently for important announcements from Palmer Events Center!

Palmer Events Center Open to Host Events – Guidelines for Doing What We Do Best

March 11, 2021 - The Austin Convention Center Department has been given authorization by local health authorities to operate at 25%, and are expecting percentages to rise as the number of vaccinations increase. Events can start in April for the Palmer Events Center and in May for the Austin Convention Center.

Personal Protective Equipment (PPE) or face coverings are required by all individuals at all times while inside ACCD buildings. The City of Austin continues to prioritize employee and public safety and will maintain all COVID-19 safety protocols, including requiring everyone—employees and public—in a city facility to wear a face mask. The City continues requiring physical distancing and all other hygiene protocols.

The Austin Convention Center and Palmer Events Center are operated by the Austin Convention Center Department, a division of the City of Austin. The department will continue to operate under the guidance of the City of Austin, Austin Public Health (APH), and other local health authorities.

Paul Barnes, Austin Convention Center Department, Deputy Director – Chief Operations Officer For more information and to view Austin Convention Center Department guidelines, Client Resources and Safety Action Plan and catering guide, visit the link below.

Austin Convention Center COVID-19 Response

Non-Vaccination Sites: Palmer Events Center and Austin Convention Center

January 29, 2021 - The Palmer Events Center and Austin Convention Center are not currently operating as facilities for COVID-19 vaccine providers. Click below for more information from Austin Public Health to pre-register for vaccination and maps and listings of area vaccine providers.

Austin Public Health

Palmer Events Center to Serve as Hurricane Medical Shelter for Evacuees

August 26, 2020 - The Palmer Events Center in Austin, Texas, has been prepped and activated as a 50 bed, Hurricane Medical Shelter for evacuees who are COVID-19 negative, and require non-emergency medical care. This is to assist and support displaced residents from the Texas Gulf Coast due to Hurricane Laura. At the request of the State of Texas, the Palmer Events Center will serve as a medical shelter as part of the Capital Area Shelter Hub Plan.