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Accessibility

We are committed to a convenient, accessible, and enjoyable experience for all. While adhering to the Americans with Disabilities Act, every effort is being made to ensure our venue is fully accessible. Should you require additional assistance, please contact your event coordinator, security coordinator, or safety coordinator.

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Ramps

Walks, Ramps, and Entrances

  • An automatic door is available on all sides (north, south, west, and to the administration offices) of our venue.
  • Slight sidewalk inclines can bring scooters and wheelchairs from the street up to the sidewalk.

Service Animals

  • Service animals are welcome inside our venue.
  • Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.
  • Animals or pets that are not service animals are not allowed without prior written approval from the Austin Convention Center.
service animals
Elevators

Elevators

  • Our elevators can access every level of our venue.
  • You can get to each parking garage level using our elevators.
  • A bumper safety system is installed in all our elevators.
  • Raised Braille is on the major buttons in our elevators.
  • All the buttons are within reach seated in a wheelchair or scooter.

Public Restrooms

  • Faucets and soap dispensers are motion activated.
  • An oversized stall with grab bars is in every restroom.
  • Everything in the restroom is within arm’s reach of those in scooters and wheelchairs.
Public Restroom
Nursing Mothers

Nursing Mothers

  • Two mothers rooms are prepared for you on the northside of our venue.
  • A changing station and sofa are stocked in both mothers rooms.
  • Nursing mothers can enjoy comfortable furnishings in private, secure rooms.
  • Signage for mothers rooms has Raised Braille to read.

Pre-function, Meeting rooms, Ballrooms, and Exhibit Halls

  • Directional signage is visibly shown all through our venue.
  • Wide, open spaces for scooters and wheelchairs to move.
  • Entrances to meeting rooms, ballrooms, and exhibit halls are wide enough for scooters and wheelchairs.
  • Floors are level and devoid of slippery areas.
Pre-function, Meeting rooms, Ballrooms, and Exhibit Halls